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Privacy Policy

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GENERAL

Your privacy is important to us. This privacy policy discloses the privacy practices for dfsinc.ca, travelinsure.ca, Acceptus.ca and affiliated sites. This privacy policy applies solely to information collected by these web sites. It is intended to give you confidence in the privacy and security of the personal information we obtain from you. It will notify you of the following:

 

·       What personally identifiable information is collected from you through the websites, how it is used and with whom it may be shared;

·       What choices are available to you regarding the use of your data;

·       The Security procedures in place to protect the misuse of your information; and

·       How you can correct any inaccuracies in the information.

 

However,please note that we are not responsible for any use of your personal information you provide to third-party applications or websites that may be accessed via our Websites. We recommend that you review the privacy policy of any third-party applications or websites that you use.

 

COLLECTIONOF PERSONAL INFORMATION

We are the sole owners of information collected on our sites. WE only have access to/collect information that you voluntarily give us via email or other direct contact from you. WE will not sell or rent this information to anyone. If you purchase a policy from one of our third party suppliers. Then they will collect the necessary information they require, and their Privacy provisions will apply. We will use your information to respond to you regarding the reason you contacted us. We will not share your information outside our organization,other than as necessary to fulfill your request e.g. to issue a policy. When you use our Products or Websites, you may be asked for personally identifiable information such as your name, address, date of birth, email address, telephone number. By giving us such information, you consent to our using it in the manner described in this policy. You may withdraw your consent at any time by emailing us at info@dfsinc.ca. We will return or destroy your personal information within five days of receipt of your withdrawal of consent. Cookie information, pages you have requested and your IP address may also be recorded by us and/or third parties from your browser as set out in this policy.

 

USE OF PERSONAL INFORMATION

We use personal information to allow us to process your insurance requests, provide access to privileged areas of the Websites, send out newsletters, personalize your visit to our Websites, personalize your use of our Products, and enable us to improve the products and services we offer. We may occasionally carry out market research and send you details of services and offers that we think maybe of interest to you. If you do not wish to receive such information, please e-mail info@dfsinc.ca or, alternatively, when we send you an e-mail, it will contain a provision for you to opt out of receiving any further information from us. Unless you ask us not to, we may contact you via email to tell you about specials, new products or services, or changes to this Privacy Policy.

 

DISCLOSUREOF PERSONAL INFORMATION

We may provide information about you to our employees and agents in order to administer any accounts, products and services provided to you by DesLaurierFinancial Services or any of its subsidiary companies.

 

We will not disclose your personal information to any third party unless you have consented to such disclosure, it is required to purchase an insurance product selected by you, or where we are required to do so by law. Should you breach our terms and conditions or terms of use or if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, we may disclose your information to a relevant authority. This may include exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction. Any disclosure of personal information will be strictly controlled and made fully in accordance with current Canadian law.

 

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

 

·       See what data we have about you, if any;

·       Change/correct any data we have about you; or

·       Express any concern you have about our use of your data.

 

COOKIES

Cookies are small data files that a website you visit may save on your computer or handheld device that usually includes an anonymous unique identifier. OurWebsites and those of our Products may use cookies for user authentication,keeping track of your preferences, promotional campaigns, tracking our audiences ize and traffic patterns, and in certain other cases. We may include small graphic images in our email messages and newsletters to determine whether the messages were opened and the links were viewed.

 

Third-party advertisers may also create and access cookies, which will be subject to their privacy policies – we accept no responsibility or liability for the use of such third parties’ cookies. If you do not wish cookies to be placed on your PC or handheld device, then they can be disabled in your web browser. The option todo so is normally found in your browser’s “security settings” section. Please note that permanently disabling cookies in your browser may hinder your use of our Websites as well as other websites and interactive services.

 

SECURITY

All security on our Websites is treated seriously. We take precautions to protect your information. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data),that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or by looking for “https” at the beginning of the address of the webpage. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example billing or Customer Service)are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

 

If you have any further concerns about security, please email our Customer Service team at info@dfsinc.ca.

 

POLICYCHANGES

Changes in this policy will be posted on our Websites. You are advised to check ourWebsites regularly to view our most recent privacy policy.

 

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 1-855-933-7462 or via email at info@dfsinc.ca.

 

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